Booking Policy

To book with Nomadic Elixirs LLC, start by filling out our quote inquiry form on the website. Within 24-48 hours of submitting the form, we will contact you to schedule a free consultation to discuss all the details of your event, including costs and your specific needs. After this consultation, we will promptly send you a contract. To confirm your booking, the contract must be filled out completely and correctly, and a 50% non-refundable deposit is due at that time. If the contract is not signed and the deposit is not received, we cannot guarantee your event. The remaining 50% is due 30 days before the event. If a booking is made with less than 30 days’ notice, 100% of the total is due at the time of booking. If payment is not received, bartending services will not be provided, and no refunds will be given under any circumstances. We do not start staffing our events a until contract is signed and a deposit is made.

Payment Policy

We accept payment in the form of all major credit cards, debit cards, Zelle, PayPal, and cash. A service charge of 3.6% will be added to every credit card transaction. To secure your booking with Nomadic Elixirs LLC, a 50% non-refundable deposit is required once the contract is signed. The remaining 50% is due 30 days before the event. If the booking is made with less than 30 days' notice, 100% is due at the time of booking. If payment is not received, bartending services will not be provided, and no refunds will be given under any circumstances.

Your credit card information will be required upon booking. We will not charge the card in full if you choose to pay using a different method. A charge of $1 will be made to your card upon booking to authenticate your credit card information, but this amount will be refunded shortly after. Even if payment is not invoiced or collected at the appropriate time, it is still owed, and lack of invoicing or collection does not negate your booking status.

Unused time is still subject to be charged, and we do not refund for staff being sent home earlier than scheduled. If you wish to pay in cash, please place the cash in a sealed envelope made out to Nomadic Elixirs LLC.

Planning Policy

At Nomadic Elixirs LLC, you're investing in a premium bartending experience. We encourage you to make the most of our free comprehensive consultation services. We offer custom menu creation, budgeting assistance, and an in-depth review of every detail for your event, ensuring it aligns perfectly with your vision. Our consultation includes a full shopping list for alcohol based on your guest count and their preferences, as well as any additional services like wine service, champagne pours, portable bar rental, mixers, premium garnishes, and ice. Our extensive knowledge of both classic and craft cocktails ensures that every drink served will be exceptional.

Uniform Policies

Our staff wears a predetermined uniform, which is essential to maintaining the professional image of Nomadic Elixirs LLC. Our standard uniforms include:

• Black slacks with a black button-up shirt

• A black cocktail dress

• Black slacks with a white button-up shirt rolled to the elbow and a dark grey or black vest

If you require a specific uniform for your event, a fee of $50 per bartender will be applied to cover the cost of purchasing the required attire.

Cancellation/ Refund Policy

Nomadic Elixirs LLC does not offer refunds of any kind. In the event of an emergency, natural disaster, or unforeseen circumstances that necessitate a change in your event date, we can issue a credit for the services and payments already made. This credit can be applied to a future event and must be used within 12 months of the original event date. If an event is canceled less than 72 hours before the scheduled start time, you will forfeit 100% of the total balance. We reserve the right to request proof of the reason for cancellation.

Late Booking Policy / Rush Event Fees

If you wish to book a party that is only 96 hours away, you may be subject to a Rush Fee. These fees could total anywhere between $50-$750, depending on your requirements for the event and how close to the event the booking form is sent in. We charge rush fees because events booked with short notice require us to expedite our planning policy and hire additional labor on our backend to make sure your event goes off without a hitch.

To avoid any additional fees, please make sure to return a fully completed booking form, with all relevant information, and settle any needs well in advance of the event date. This applies to, but is not limited to, any rental, product, cocktail, or staffing requirements.

Travel Fees

Any event taking place at a location that is 35 miles or more from our facilities in Winter Springs, Florida, may be subject to a travel fee. The travel fee is calculated based on staffing requirements and the distance of the event location. If there are changes to the staffing needs after the initial quote, the travel fee may be adjusted accordingly.

Event Disclosure Policy

Providing all necessary information to plan your event is crucial to its success. Nomadic Elixirs LLC must be informed of all event details requested via our booking form. Key details include, but are not limited to:

• Reason for the event

• Accurate guest count

• Event start time

• Guest arrival time

• Layout of the event space

• Use of glassware vs. plasticware

• Multiple bar locations

• Logistical obstacles to setup and/or service (e.g., stairs, elevators, hills, security doors, long distances between service points, poor dolly access, etc.)

• Whether other bar/service staff is also hired

• If the bar will be outside, including lighting requirements

• Whether the bar will be under direct sunlight or in a cold environment

Failure to fully disclose event details, providing inaccurate information, or intentionally misleading information may result in an additional fee of up to $150 per bartender, depending on the severity of the impact. For example, if the guest count is inaccurately reported—such as stating 100 guests when 150 show up—a fee of $12 per additional guest will be charged. Changes to the guest count can be made, but you must notify us of any changes no later than 7 days before the event. If your event is booked within 7 days of the event date, all information must be accurate at the time of booking.

Tipping Policy

Tipping is required for all Nomadic Elixirs LLC staff, with a minimum of $250 per bartender. If a bartender does not meet this minimum through tips, the client is responsible for paying the difference. However, this has never happened at any event we've ever worked at.

You have the flexibility to choose how tipping will be handled. You can allow a tip jar to be placed at the bar, provide a hosted tip (where you tip the bartender directly), or even opt to do both. We recommend allowing a tip jar to be available for guests. Bartenders rely heavily on tips as a significant portion of their earnings. Nomadic Elixirs LLC does not receive any portion of the tips; all tips go directly to the staff.

Tipping can be done before, during, or after the event. You may hand the tip directly to the staff, or you can instruct the staff to contact management so that you can leave a tip using your preferred method of payment.

“The Standard Package” Policy

Our standard package includes:

• Free Consultation

• Free Follow up 1:1 Zoom meeting 14-30 days before event

• 1 Licensed Bartender (TIPS and RVP certified)

• Complete bar setup (cocktail shakers, stirrers, strainers, ice scoops, bar mats, jiggers, pour spouts)

• Garnish utensils, garnish tray and basic garnishes (limes, lemons, oranges, cherries)

• Napkins

• Cups (12oz, 9oz, and 1oz)

• Straws

• Tables

• Black table cloths

• Coolers

• 1 Trash can

• Liquor Liability Insurance

• Travel to the event

• Comprehensive alcohol shopping list

Liquor License Policy

As a dry-hire bartending service, Nomadic Elixirs LLC does not sell or provide alcohol; we only offer bartending services. Clients are responsible for supplying all alcohol for their events. We provide a detailed shopping list to help clients determine the exact quantities of each type of alcohol needed. Guests are served alcohol for free at an open bar.

Since we do not sell alcohol, there is no requirement for a liquor license or permit for our services. We are a licensed LLC and carry liquor liability insurance, ensuring that all our operations are compliant with legal standards. Additionally, all our bartenders are TIPS certified and have completed responsible vendor training. Some venues may have their own policies regarding permits, but this is separate from our services.

“Essential Bartender Package” Policy

Essential Bartender Package Includes:

• Free Consultation

• Free follow up 1:1 Zoom meeting 14-30 days before event

• A dedicated bartender (TIPS and RVP certified)

• Travel to your event

• A comprehensive alcohol shopping list

• Liquor liability insurance

• Cocktail shaker, wine key, and bottle opener

• Bar mats

Holiday Policies

Staffing and bar rental rates are 30% higher for major holidays and 15% higher for minor holidays. This increased rate does not apply to craft ingredients, products, or other rentals. Major holidays include October 31st, November 24th and 25th, and December 24th, 25th, and 31st. Minor holidays include January 1st and July 4th. These adjustments reflect the increased demand and difficulty in securing staff on these dates, rather than the significance of the holidays themselves.

Parking Policies

The host is responsible for providing convenient parking for all staff members. Any parking fees incurred at the venue must be covered by the host. Should this policy not be adhered to, an additional charge of $50 per staff member will apply. If inadequate parking results in delays to staff setup, they reserve the right to keep the bar closed during the scheduled setup time until they are ready to begin service.

Staff Safety Policies

The bar must not be placed in direct sunlight or in temperatures exceeding 90 degrees Fahrenheit for extended periods, especially during the summer months. Please ensure appropriate arrangements are made. If the temperature is below 55 degrees Fahrenheit, any outdoor bar must have a heater or access to an electrical outlet for us to use our own mini heater. Additionally, the bar and bartenders must be shielded from wind, rain, or other harsh environmental conditions, should the conditions arise.

The event host must provide detailed information about the location of any outdoor bar setup prior to the event. For events where the bar is situated on slopes, rooftops, areas with excessive stairs, or more than 150 feet from the main event location, additional setup time will be required.

All staff members are entitled to a safe and comfortable work environment, free from physical or emotional hazards. This includes, but is not limited to, inclement weather, sexual harassment, physical assault, threats, or violent behavior. Failure to adhere to Nomadic Elixirs LLC’s Staff Safety Policies may result in the immediate cessation of work (without refund) and/or a $150 charge per staff member affected.

Set Up & Breakdown Policies

For all events, Nomadic Elixirs LLC requires a standard setup time of 1 to 2 hours before guest arrival, unless otherwise discussed. We have a 5-hour minimum for all staff, which includes setup and breakdown time within that minimum.

For weddings and larger events (those with 150+ guests or 5+ hours of service), a setup time of 2 to 4 hours and a breakdown time of 1 to 3 hours may be required. Additional bar setups, such as positioning bar stations in different areas, will necessitate an extra half-hour or more of setup time. Failure to inform us of additional bar setups will result in a $100 fee for each extra setup. The use of glassware instead of disposables may require an additional 0.5 to 1 hour of setup time, particularly for larger parties.

Should you opt to forgo the recommended setup time, please be aware that staff may not be ready to serve guests when required and can deny service until the bar is fully set up within the recommended time. Likewise, if the recommended breakdown time is forgone, the bar area may be left "as is" at the end of the shift.

At dedicated event venues, the recommended setup and breakdown times must be adhered to. These requirements will be discussed and agreed upon prior to booking. As the planning process progresses and details change, the setup and breakdown time may need to be adjusted. You are free to forgo the new recommended setup time, but the policies above will still apply.

Craft Ingredient Policy

When requested certain drinks, we will assume you want the drinks created correctly, according to our recipes, and using fresh ingredients (unless told otherwise), so craft ingredients will automatically be added to your order, and you will be billed accordingly.

Branding Policy

We reserve the right to display our business cards and QR codes for our social media and website at every event. If you prefer not to have these materials displayed, please let us know in advance. If you have any comments, questions, or concerns regarding this policy, feel free to reach out.

Changing Policies

Nomadic Elixirs reserves the right to change policies at any given moment. If you have booked prior to the new policy change, you will be notified of the new changes and be obligated to follow them.

Insurance

Nomadic Elixirs LLC carries $1 Million in Liquor Liability and General Liability Insurance. If your venue requires us to be listed as an additional insured party or if they need a copy of our insurance, please inform us, and we will gladly provide it. In rare cases where highly specific insurance requirements are needed, any additional costs will be billed to you. However, such instances are very rare, so you generally won’t need to worry about extra charges for insurance.

NOMADIC ELIXIRS LLC AND ITS STAFF ARE NOT RESPONSIBLE FOR ANY DAMAGED AND/OR LOST ITEMS DURING THE COURSE OF THE EVENT.

WE RESERVE THE RIGHT TO REFUSE SERVICE TO ANYONE AT ANYTIME.